It depends on where you are. Orders are processed within 1-2 working day, however, during sales season orders might suffer a slight delay due to an excessive amount of orders. Once your order has been processed, deliveries in Italy will take 1-2 business days to arrive. Overseas deliveries can take anywhere from 3-7 days. Delivery details will be provided in your confirmation email. Find out more about our shipping policy here.
DOMESTIC ORDERS (ITALY) Shipping for orders above €50 is free. Orders below this amount will be charged a shipping cost of €10.
EUROPEAN UNION COUNTRIES Shipping costs: €15 Countries included: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain.
NORTHERN EUROPE AND AMERICAS Shipping costs: €20 Countries included: Canada, Cyprus, Ireland, Jersey, Malta, Mexico, United Kingdom, United States, Croatia, Finland, Norway, Sweden, Switzerland.
APAC Shipping costs: €24 Countries included: Albania, Australia, Azerbaijan, Bahrain, Brunei, Cambodia, China Mainland, Hong Kong SAR, Iceland, India, Indonesia, Japan, Jordan, Korea,Republic Of, Kuwait, Macau SAR, Malaysia, New Zealand, Oman, Philippines, Qatar, Russia, Russian Federation, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Taiwan Region, Thailand, Turkey, Ukraine, United Arab Emirates, Vietnam.
ROW (Rest Of the World) Shipping costs: €49 Countries included: Bermuda, Chile, Colombia, Dominican Republic, Ecuador, Egypt, Georgia, Ghana, Israel, Kazakhstan, Lao People's Democratic Rep, Lebanon, Marshall Islands, Martinique, Mauritius, Morocco, Paraguay, Peru, Puerto Rico, Reunion, Senegal, Trinidad and Tobago, Angola.
We offer DDP (Delivery Duties Paid) shipping to selected countries. This means taxes, custom fees and import fees for European Union Countries, New Europe, Switzerland, Japan, South Korea, Hong Kong SAR, Canada, China Mainland, Singapore, Australia, Bahrain, Taiwan Region, Thailand, United Arab Emirates and the United States are included. Shipments to DDU (Delivery Duties Unpaid) countries may be subject to custom fees, import fees and taxes, these are the sole responsibility of the client and will not be reimbursed by HUGE.
Once you place an order you will receive an email including the link to track your parcel shortly after we arrange your shipment. When the order will be tendered to the courier, customers receive an email from DHL providing the tracking number (AWB) related to the order. To monitor the status of your order, customers may visit DHL official website http://www.dhl.com/en.html and insert the given AWB number in the specific area “Track Your Shipment”.
No, the shipping address cannot be modified - unless it is a simple adjustment to a spelling mistake. For any doubts, please contact us at firstname.lastname@example.org
Huge Underground Business ships worldwide via DHL Express.
We dispatch all orders from our warehouse in Chieti.
Unfortunately no, it is not possible to choose a specific delivery time and day. You can however try to contact DHL directly.
We offer a free collection service to all customers for Product(s) you wish to return except in relation to certain types of Products as set out in the Returns Policy. You can decide to return any product purchased on hugeundergroundbusiness.com within 14 days from the delivery date. Just follow the instructions in our Returns and Exchange section and send us an email to email@example.com directly with your order number. We’ll take you through the process.
Once the return has been received at our warehouse and accepted by the Quality and Control team, the refund will be processed via the original payment method. The refund includes the full price for the Product(s) but not the delivery charges.
If the security seal has not been removed, you can return it, as long as the garment is in the same condition in which you received it with the rest of the internal tags intact.
We are pleased that you have decided to keep the purchase. Don't worry, you don't have to do anything and you don't need to contact us.
All online credit card transactions performed on this site are secured payments. For more information, please visit our Terms and Conditions.
A pre-order is the reservation of an item that is not yet available for sale, but will be soon. Pre-order items are shipped upon the arrival of the products in the warehouse within the time that is stated on the item’s purchase page. In pre-order purchases credit cards are debited at the moment the order is placed. Regarding order with available items and pre-order items, shipment will happen in 2 different phases: available merchandise will be shipped with standard shipping methods. Pre-order items will be shipped right after items are available in stock.
You can contact us through our contact page for any other request.
Payments as well as refunds for shipments are all invoiced in Euro (EUR). Although, you can see the price in your currency while shopping by selecting it in the menu at the top left (from pc) and at the bottom of the homepage (from the phone).